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Although this was an ‘express’ tour I felt we covered a lot in the time available and with the distances covered. I was surprised by the travel time for each leg of the trip - the trip notes didn't include estimated durations for all travel days. Other companies do this routinely so this is one improvement that On the Go could make so travellers have full information before they book. I note that road and traffic conditions are not the same as the U.K. and there were sufficient toilet and food stops which shows the guides’ consideration for the group.
The hotel on the last day in Delhi was disappointing. The rooms were great however the location wasn’t and as there was no bar or spa at the hotel (unlike the starting point hotel) spending the last night together was not as much fun as it could have been and relaxing after a busy week would have been better with spa, or a gym! The breakfast was also poor with mostly Indian food and only bread and cereal other than this.
Our guide was fantastic. He looked after everyone with great care and consideration, including finding pharmacy’s and phone shops for travellers, offering more frequent stops for those who weren’t well and re-planning portions of the trip where journeys took longer than expected or It was a foggy day. He shared some personal stories to help explain aspects of the Indian culture and provided excellent information on all aspects of history, culture, etc. There were times when Yusuf sat away from the group for meals, which we felt uncomfortable with as we wanted him to be part of the group - by the end of the week he was doing this and I think this made him feel more comfortable sharing stories with us, which was nice for everyone. My one criticism of Yusuf would be that he would often move the group on in quite a quiet manner so we didn’t always know we were supposed to follow - I think this may be down to the quiet nature of the Indian people, whereas lots of loud Brits and Aussies probably need a loud voice to get them to listen!! He was excellent at advising us on how to stay safe and not get taken advantage of by locals and stepped in several times to assist when money was stolen and people approached us. He made the trip very successful.
Having water available on the bus was another added bonus as we didn’t need to find shops to buy it at - another small detail that helped make a difference to the overall quality of the tour.”
