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Janet
Wanted to thank you (well your company) for a super trip to India. I was apprehensive I have to say as I had never heard of your company and nor had anyone else I spoke to before I booked. I was able to have a very direct comparison between two companies because, as you know, I did a trip with another company first and then yours. The contrast between the two was significant. I learned more about India, its customs, its culture, its people, its way of life, its structures, its quirks etc in three days with Satendra than in just over two week on the other trip. Yes I saw some fantastic sights on the other trip but came away thinking what on earth I gleened about India itself.
We had a fantastic little group in the main and I know that was a bonus and whilst we all got on, the trip was made by the tour leader and of course his support crew, drivers, meeters and greeters, helpers. They were all great.
Satendra gave us so many precious moments. There were great sites and for me, even more spectacular and awesome than I anticipated and experiences too numerous to mention and quite unexpected, joining in wedding celebrations in Jaipur, into restaurant kitchens, the bathing at full moon in Orchha, the game drive to Panna, the village walks etc etc. He went out of his way to find out what was going on and this was often well beyond what one would normally expect e.g. organising for two of us (mad as we were) to go to see the sun rise over the Taj. He was also great when it came to food, helping out those of us who were not keen on hot spicy and those who wanted spice and hot and the ones in between. He also had such a wicked sense of humour and most of us really appreciated it and how patient he was when people were indecisive or needed help and support.
Satendra was enthusiastic and very caring and really added that 'wow' factor, something which is hard to describe but comes from someone who is not only passionate about their country but also their job and take a great pride in sharing knowledge etc with others. Rare and so seldom found in many leaders.
I know that a small group is often easier to manage more personally than a larger one, but he was such a professional I am sure than whatever the group they would all feel that had equal value. It is a true professional who can make each member of the group feel they got something extra and not to feel they are just one of a number.
A great big thank you. I am just wondering where in India my next trip will take me and had I not travelled with you, I am not sure I would be going back.
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